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NRBDataExportApril2021.csv text/csv 64.3 KB 05/22/2024 05:16:AM
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Project Citation: 

France, Stephen L., Adams, Frank, and Landers, Myles. Dataset for Worst  Case Resistance  Testing: A Nonresponse Bias Solution for Today’s Survey Research Realities. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2024-05-22. https://doi.org/10.3886/E203261V2

Project Description

Summary:  View help for Summary The dataset contains data gathered from a Qualtrics panel sample involving a previous retail shopping experience. The dataset was gathered to help test and validate methods for dealing with nonresponse bias in the following paper:

France, S. L., Adams, F. G., Landers, V. M. (2024). Worst Case Resistance Testing: A Nonresponse Bias Solution for Today’s Survey Research Realities, forthcoming in Survey Research Methods.

The rationale for the use of this sample was to gather response data from a well known and validated set of instruments. The questionnaire adapts instruments previous developed in a previous paper.  As noted in the paper “as Szymanski & Henard (2001) have over 3,000 citations, and pose relatively simple questions, they were judged as liable to provide stable results, and unlikely to represent confounding factors due to their complexity.”


Szymanski, D. M., & Henard, D. H. (2001). Customer satisfaction: A meta-analysis of the empirical evidence. Journal of the Academy of Marketing Science, 29(1), 16-35.



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