Toward Language Justice: Exploring Multilingual Captioning for Accessibility

Principal Investigator(s):  View help for Principal Investigator(s) Jennifer Mankoff, University of Washington

Version:  View help for Version V1

Name File Type Size Last Modified
Diary Logging Instructions.docx application/vnd.openxmlformats-officedocument.wordprocessingml.document 14.1 KB 05/07/2025 11:56:AM
Final Codebook.xlsx application/vnd.openxmlformats-officedocument.spreadsheetml.sheet 10.3 KB 05/07/2025 11:48:AM
Final Interview Sample Questions.docx application/vnd.openxmlformats-officedocument.wordprocessingml.document 14.4 KB 05/07/2025 11:55:AM
Initial Interview Sample Questions.docx application/vnd.openxmlformats-officedocument.wordprocessingml.document 15 KB 05/07/2025 11:55:AM
READ ME FILE.docx application/vnd.openxmlformats-officedocument.wordprocessingml.document 14.7 KB 05/25/2025 10:18:PM

Project Citation: 

Mankoff, Jennifer. Toward Language Justice: Exploring Multilingual Captioning for Accessibility. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2025-05-26. https://doi.org/10.3886/E228801V1

Project Description

Summary:  View help for Summary This research project examined how multilingual and disabled caption users navigate accessibility in different languages and in multilingual contexts. It was motivated by the dearth of research on non-English and multilingual contexts as well as disparities in availability of captioning technologies for different languages. We collected data from 13 multilingual and disabled caption users from North America through semi-structured interviews and diary logs to understand current challenges and opportunities for multilingual captioning. 
Funding Sources:  View help for Funding Sources Center for Research and Education on Accessible Technology and Experiences (Race, Disability, and Technology Grant); AccessComputing (NSF-2137312); National Institute on Disability, Independent Living, and Rehabilitation Research (90REGE002601-00)

Scope of Project

Subject Terms:  View help for Subject Terms captioning; multilingual; accessibility
Time Period(s):  View help for Time Period(s) 2023 – 2024
Collection Date(s):  View help for Collection Date(s) 2023 – 2024 (Fall 2023 to Winter 2024)
Universe:  View help for Universe People who are multilingual (i.e., understand or express themselves in more than one language) and use captions for accessibility (e.g., d/Deaf and hard-of-hearing, neurodivergent, and other disabled individuals with receptive communication access needs). All participants were over 18 and comfortable communicating in English or ASL.
Data Type(s):  View help for Data Type(s) experimental data

Methodology

Response Rate:  View help for Response Rate We had 48 respondents to the study interest form, 11 did not meet the recruitment criteria  (over 18, comfortable communicating in English or ASL, multilingual (understood or expressed themselves in more that one spoken language), and used captions to meet their access needs). We reached out to the rest over email to schedule interviews and participate in the study, of which 13 responded. 

Sampling:  View help for Sampling Any participant who met the recruitment criteria and expressed interest in participating in the study through the form was contacted to participate.
Data Source:  View help for Data Source Empirical accounts from multilingual and disabled caption users.
Collection Mode(s):  View help for Collection Mode(s) face-to-face interview; mixed mode; other
Scales:  View help for Scales None.
Weights:  View help for Weights Not applicable.
Unit(s) of Observation:  View help for Unit(s) of Observation Individuals

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Published Versions

V1 [2025-05-26]

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