Hazard Manager Stereotypes as Influences on Trust, Confidence and Cooperation
Principal Investigator(s): View help for Principal Investigator(s) Branden Johnson, Decision Research
Version: View help for Version V1
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Project Citation:
Johnson, Branden. Hazard Manager Stereotypes as Influences on Trust, Confidence and Cooperation. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2020-09-02. https://doi.org/10.3886/E120915V1
Project Description
Summary:
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Citizens' trust in hazard-managing organizations is important both as a marker of institutional performance in a democratic society, and as a condition for achievement of certain performance goals of the organization. Understanding the factors influencing trust has theoretical as well as practical implications, but research in this area to date has tended to focus on situation-specific factors. Given the unfamiliarity of most hazard-managing organizations and hazard topics to most citizens, citizens' stereotypes of the institutions to which these organizations belong may be an important influence particularly where situation-specific information is unavailable or people are unmotivated to see it. The goals of this research were to assess stereotypes of major societal institutions (e.g., government, business, nonprofits, federal government agencies, corporations, nonprofit advocacy groups), how these stereotypes compare to judgments on similar attributes of specific familiar and unfamiliar organizations, the degree to which stereotypes influence trust in specific organizations in specific hazard management situations, and whether organization communications based on varied approaches to stereotypical attributes affect trust. The outcome will be a better appreciation of the degree to which institutional stereotypes contribute to trust judgments of hazard-managing organizations, and whether such organizations can improve their trustworthiness by communicating about how they embody or flout stereotypical attributes.
Funding Sources:
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NSF (1427039)
Scope of Project
Subject Terms:
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trust
Geographic Coverage:
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United States
Collection Date(s):
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10/2014 – 10/2017 (October 2014 through October 2017 )
Data Type(s):
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survey data
Methodology
Sampling:
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Convenience sample
Data Source:
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web-based self-completion surveys
Collection Mode(s):
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web-based survey
Unit(s) of Observation:
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individuals
Geographic Unit:
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United States
Related Publications
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