Measuring trust in one’s physician: A scoping review

Principal Investigator(s):  View help for Principal Investigator(s) Linda R. Weber, SUNY Polytechnic Institute

Version:  View help for Version V1

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Project Citation: 

Weber, Linda R. Measuring trust in one’s physician: A scoping review. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2024-03-06. https://doi.org/10.3886/E198743V1

Project Description

Summary:  View help for Summary Trust in one’s physician drives positive health practices. However, the conceptualization and subsequent operationalization of trust have become clouded due to the multitude of approaches that have resulted in several different measures with varied dimensions and indicators. The objectives of this scoping review were: 1) to identify those measures of trust, whether newly created or refined in the last 10 years, whose reliability and validity had been studied, 2) to compare those instruments’ conceptualizations, dimensions, and indicators, and 3) to discover any new developments in the measurement of trust. This researcher conducted an electronic search of three databases (PubMed, SOCAB, and PsycINFO). Two reviewers screened those selected studies and extracted six distinct key measurement tools, of which three had shorter more abbreviated derivatives; of these six distinct tools, only one was developed and validated in non-US populations. Also extracted were ten dimensions of trust: fidelity, technical competence, communicative competence, interpersonal competence (i.e., caring), honesty, confidentiality, global, behavioral, fairness, and system trust/accountability. Interpersonal competence and fairness emerged as newer dimensions that deserve further study. A comparative analysis of the indicators of these trust dimensions revealed some discrepancies that deserve further theoretical and psychometric attention. In addition, the use of item-response theory to assess measurement invariance has been a productive addition to the assessment of external validity. This review provides a resource for researchers that will lead to a more uniform understanding of trust thereby setting the basis for future theoretical integration and measurement development. 

Scope of Project

Subject Terms:  View help for Subject Terms Physician Trust; Scoping Review; Psychometrics; Conceptualization; Operationalization
Time Period(s):  View help for Time Period(s) 6/21/2013 – 6/24/2023
Collection Date(s):  View help for Collection Date(s) 6/2024 – 8/2024
Universe:  View help for Universe Scholarly journal articles addressing trust in physician scales and their psychometric testing. 
Collection Notes:  View help for Collection Notes Bibliographic dataset

Methodology

Data Source:  View help for Data Source PubMed, PSYInfo, SOCAB
Collection Mode(s):  View help for Collection Mode(s) other

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V1 [2024-03-06]

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