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Project Citation: 

Hortaçsu, Ali, Madanizadeh, Seyed Ali, and Puller, Steven L. Replication data for: Power to Choose? An Analysis of Consumer Inertia in the Residential Electricity Market. Nashville, TN: American Economic Association [publisher], 2017. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2019-10-13. https://doi.org/10.3886/E114647V1

Project Description

Summary:  View help for Summary Many jurisdictions around the world have deregulated utilities and opened retail markets to competition. However, inertial decision making can diminish consumer benefits of retail competition. Using household-level data from the Texas residential electricity market, we document evidence of consumer inertia. We estimate an econometric model of retail choice to measure two sources of inertia: search frictions/inattention and a brand advantage that consumers afford the incumbent. We find that households rarely search for alternative retailers, and when they do search, households attach a brand advantage to the incumbent. Counterfactual experiments show that low-cost information interventions can notably increase consumer surplus.

Scope of Project

JEL Classification:  View help for JEL Classification
      D12 Consumer Economics: Empirical Analysis
      D83 Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
      L81 Retail and Wholesale Trade; e-Commerce
      L94 Electric Utilities
      L98 Industry Studies: Utilities and Transportation: Government Policy
      M31 Marketing


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